Singapore's last-mile delivery market is forecast to grow from US$12.98 billion in 2025 to US$25.57 billion by 2031, according to Mordor Intelligence. The fastest-growing segment is express delivery, not the standard 1-to-3-day couriers that still hold half the market.
BoxPls now runs three services, not one
As of August 2026, BoxPls is no longer just an on-demand courier. It is one delivery platform with three ways to book: same-day on-demand delivery, recurring scheduled routes, and hourly driver hire.
The change matters because your delivery needs are not one-shaped either. A Carousell seller shipping four parcels a week, an SME dispatching every weekday morning, and a business that needs a van for a full afternoon were all forced through the same one-off booking flow. Now each has a mode built for it.
The demand shift is real. 52% of Singapore shoppers now expect sub-24-hour fulfilment across more categories, according to Locad's 2025 Singapore e-commerce trends report. Standard delivery still held 52.34% of the local last-mile market in 2025 per Mordor Intelligence, but express services are growing faster at a 7.1% annual rate.
Here is what each of the three services does and who it is for.
Same-day delivery works the same, from $20.00* a trip
The core BoxPls service is unchanged: same-day delivery across all of Singapore, typically within 1 to 4 hours, with express options when you need it faster.
One size still fits all. If your item is under 20kg and fits in a 130cm box, there are no weight tiers or size surcharges to decode. You see the exact price before you book, booking takes about 30 seconds, and every job has real-time tracking.
Pricing starts from $20.00* for a single-stop trip. If you batch orders, multi-stop delivery takes up to 50 stops in one booking and brings the effective price down to $10.08* per stop on a full run, because route optimization savings are passed entirely to you.
If you ship occasionally or your volume is unpredictable, this remains your default way to use BoxPls.
Recurring routes replace the daily booking scramble
The biggest addition in the restructure is recurring bookings. You set the schedule once, and BoxPls books the entire series for you, months in advance.
Instead of opening the app every morning to rebook the same route, you choose the days, the time window, and the stops, and the platform handles the rest. Each date is confirmed on its own, so one fully booked day never blocks the rest of your schedule.
This is built for how businesses actually move goods. B2B shipments made up 50.42% of Singapore's last-mile delivery market in 2025, according to the same Mordor Intelligence report, and business volume runs on schedules, not impulses.
If you dispatch most weekdays, recurring routes are now the intended way to use BoxPls.
Hourly driver hire gives you a van and driver without the payroll
The third mode is hourly hire: a dedicated driver and vehicle, booked by the hour with a 4-hour minimum, including half-day and full-day blocks.
This covers the jobs that never fit parcel-shaped bookings. Think pop-up event setups, showroom transfers, bulk runs between a warehouse and multiple retail points, or a full morning of collections where the route only makes sense to you.
The economics favour renting capacity over owning it. Labour represents roughly 50% of total last-mile delivery cost, and last-mile now consumes 53% of total shipping costs, up from 41% in 2018, based on 2025 SmartRoutes industry data. Hiring a full-time driver to cover a few busy afternoons a week is the expensive way to solve that problem. For a full breakdown of where the money goes, see what last-mile delivery actually costs in Singapore.
Hourly hire gives you dedicated capacity when you need it and zero payroll when you do not.
Match the service to your delivery volume
Choosing between the three modes comes down to volume and rhythm:
- A few parcels a week: book single or multi-stop same-day delivery as orders come in
- Steady weekday orders: set up a recurring route once and stop rebooking manually
- Full-morning rounds or bulk moves: book an hourly hire block with a dedicated driver
Route optimization is built into every multi-stop booking, so every customer gets an optimized driving order automatically. Priority accounts additionally get the full route optimizer tool in their account page, for planning routes of up to 50 stops with spreadsheet imports before committing to a booking.
Whichever mode fits, the BoxPls rules stay the same: transparent pricing shown before you book, no quotes, no callbacks, island-wide coverage. Start with a single booking and see how the platform fits your volume.
*$20.00 applies to single-stop trips up to 1km; $10.08 per stop applies when batching up to 50 stops. Exact price is always quoted before you book.
Frequently Asked Questions
What changed in the BoxPls August 2026 restructure?
BoxPls went from a single on-demand courier to one platform with three booking modes: same-day delivery, recurring scheduled routes, and hourly driver hire. The core same-day service is unchanged; the restructure added ways to handle steady volume and dedicated-vehicle jobs without daily manual bookings.
How do recurring deliveries work on BoxPls?
You set the schedule once, choosing the days, time window, and stops, and the platform books the whole series in advance. Every date in the series is confirmed individually, so a single fully booked day never cancels the rest of your schedule.
What is the minimum booking for BoxPls hourly driver hire?
Hourly hire starts at a 4-hour block, with half-day and full-day options for longer rounds. You get a driver and vehicle dedicated to your route for the entire block, and the price is quoted before you confirm.
Is one delivery platform actually cheaper than mixing couriers?
Consolidation pays off mostly on batched volume: routing up to 50 stops in a single booking spreads the driver's time across every stop, which is what pulls the per-stop cost down. With last-mile delivery consuming 53% of total shipping costs according to 2025 industry data, this is the line item worth consolidating.
Who gets access to the BoxPls route optimizer tool?
Every customer gets route optimization automatically on every multi-stop booking, with no special tier required. Priority accounts get the full standalone tool in their account page, which sequences up to 50 stops per plan, supports Excel imports of your stop list, and shows the optimized driving order before you commit to a booking.
